Privacy Policy

At HLB Hallandale Beach Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you request a quote, contact us, or use our services.
• Project Information: Details about your property, project requirements, and preferences to provide accurate quotes and services.
• Payment Information: Billing details necessary to process payments for services rendered.
• Website Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Communication Records: Records of emails, phone calls, and messages exchanged between you and our team.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide quotes, schedule consultations, and deliver concrete services
• To communicate with you about your project, including updates and scheduling
• To process payments and maintain financial records
• To improve our services and customer experience
• To respond to your inquiries and provide customer support
• To send you information about our services (with your consent)
• To comply with legal obligations and maintain business records

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, encrypted connections, and restricted access to personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted vendors who assist us in operating our business, such as payment processors or scheduling tools, under strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.
• Business Transfers: If our business is sold or merged, your information may be transferred to the new owner, who will continue to honor this Privacy Policy.
• Protection of Rights: We may share information to protect our rights, property, or safety, or that of our customers and the public.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
• Data Portability: You can request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Data Retention

We retain your personal information for as long as necessary to provide services, maintain business records, and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: